21+ Only

Responsible Gaming at f1111

We care about your wellbeing. Gaming should always be fun, safe, and within your control. Read our guidelines and use our tools to stay protected.

Gaming as Entertainment, Not a Solution

At f1111, we believe that gambling is a form of entertainment — a leisure activity enjoyed by millions of adults across Bangladesh. Whether you enjoy cricket betting during a BPL match, spinning the reels on our slots, or testing your strategy at the live casino, the experience is designed to be fun. Gambling should never be treated as a way to earn money, escape problems, or cope with emotional stress.

We are committed to providing a safe gaming environment for every player on our platform. Our responsible gaming framework is built on transparency, player empowerment, and a zero-tolerance approach to underage gambling. We actively encourage all players to set personal limits, take regular breaks, and reach out to our support team if they feel their gambling habits are becoming difficult to manage.

Playing at f1111 is for adults aged 21 and above only. This is not a suggestion — it is a firm platform policy. We verify player ages during account registration and reserve the right to request additional identity documents at any time. Protecting minors from exposure to gambling content is a responsibility we take seriously.

Our Player Protection Tools

🔞

21+ Age Verification

All f1111 accounts require age verification. Players under 21 are not permitted to register, deposit, or play on this platform under any circumstances.

💳

Deposit Limits

Set daily, weekly, or monthly deposit limits on your account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can be lowered at any time.

⏱️

Time-Out Feature

Need a short break from gambling? Activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out your account remains open but gambling features are disabled.

🚫

Self-Exclusion

If you feel gambling is no longer fun and is causing harm, you can request a self-exclusion for a minimum of 6 months or permanently. During this period your account will be suspended and you will not be able to reopen it.

🔒

Account Security

Your account is protected with SSL encryption and two-factor authentication options. Never share your login credentials with anyone. f1111 staff will never ask for your password.

🤝

24/7 Player Support

Our support team is available around the clock in both English and Bangla, operating on Bangladesh Standard Time (BST, UTC+6). Reach out any time you need help managing your account or your gambling activity.

Responsible Gaming Tools — How to Activate

All responsible gaming controls are available directly within your f1111 account settings. You do not need to contact support to activate most limits — simply log in, navigate to your profile settings, and choose the appropriate control. For self-exclusion requests, our support team is available to assist you immediately.

  • Log in to your f1111 account and go to Profile Settings
  • Select 'Responsible Gaming' from the settings menu
  • Choose your preferred control: Deposit Limit, Time-Out, or Self-Exclusion
  • Enter the limit amount or duration and confirm your selection
  • Changes to limits that restrict access take effect immediately
  • To increase a limit or end a time-out early, a cooling-off period of 24 hours applies

⚠️ Recognise the Warning Signs

Gambling may be becoming a problem if you are spending more money than you can afford to lose, lying to family or friends about your gambling, chasing losses, gambling to escape stress or anxiety, neglecting work or personal responsibilities, or borrowing money to fund your gaming. If any of these apply to you, please use our self-exclusion tool or contact our support team right away.

Understanding Problem Gambling

Problem gambling is a recognised condition that can affect anyone regardless of income, education, or background. It is characterised by the inability to control gambling behaviour despite negative consequences to financial health, relationships, and mental wellbeing. In Bangladesh, growing access to digital platforms has made it easier than ever for people to gamble, which makes responsible gaming education more important than ever.

f1111 is not a support organisation or a counselling service, but we take our duty of care seriously. If you believe you or someone you know is experiencing a gambling problem, we strongly encourage you to seek professional help. In the meantime, our self-exclusion tool provides an immediate way to block your access to the platform while you take stock of the situation.

Protecting Minors — Under-21 Policy

f1111 has a strict policy against gambling by anyone under the age of 21. We implement age verification at account registration and may request documentary proof such as a National ID card, passport, or birth certificate. Any account found to belong to a person under 21 will be immediately closed and all funds held in that account may be voided.

If you share your device with younger family members, we recommend using parental control software or keeping your f1111 account logged out when not in use. Do not allow minors to access your account, your bKash wallet, or your Nagad account linked to this platform. Keeping gambling environments away from children is a shared responsibility between the platform and the player.

Quick Self-Check — Are You Gambling Responsibly?

Reflect honestly on these five questions. If you answer 'yes' to two or more, we encourage you to use our responsible gaming tools or contact our support team.

1.Do you find it difficult to stop gambling once you have started, even when you planned to stop?
2.Have you ever gambled with money you needed for essential expenses like rent, food, or bills?
3.Do you feel anxious, irritable, or restless when you are not gambling or when you try to reduce your gambling?
4.Have you lied to people close to you about how much time or money you spend on gambling?
5.Have you tried to recover losses by betting more money, hoping to 'win it back'?

Need help? Our support team is available 24/7 in English and Bangla. Email us anytime:

Available 24/7 · Bangladesh Standard Time (BST, UTC+6)

Frequently Asked Questions

You must be 21 years of age or older to register and play at f1111. This applies to all games including cricket betting, slots, live casino, crash games, and fish shooting. We verify ages at registration and may request identity documents at any time. Accounts belonging to players under 21 will be closed immediately.

Log in to your account, go to Profile Settings, and select the 'Responsible Gaming' section. From there you can set a daily, weekly, or monthly deposit limit in BDT. The limit takes effect immediately. To lower your limit, the change is instant. To raise a limit, a 24-hour cooling-off period applies to protect you from impulsive decisions.

Self-exclusion is a tool that allows you to voluntarily block your own access to f1111 for a set period. The minimum self-exclusion period is 6 months. You may also choose a permanent exclusion. During self-exclusion your account is suspended, you cannot log in, and you will not receive any promotional communications from us. To request self-exclusion, contact our support team at [email protected].

Yes. The time-out feature lets you pause your account for 24 hours, 7 days, or 30 days without closing it permanently. During a time-out you cannot place bets or make deposits, but your account data and balance are preserved. After the time-out period expires your account is automatically reactivated. You can activate a time-out from your Profile Settings under the Responsible Gaming section.

First, use our self-exclusion tool immediately to block your access to the platform. Then speak to someone you trust — a family member or close friend. We also strongly recommend seeking professional guidance. Our support team at [email protected] is available 24/7 to help you activate self-exclusion or any other responsible gaming control without delay.

Play Responsibly — Explore f1111

When gaming is kept fun and within your limits, it is one of the best forms of entertainment. Explore our games, read our FAQ, or return home — and always play responsibly.

Explore f1111 Casino Watch Live Cricket Betting Read Our Full FAQ Return to Home