Privacy Policy

Last Updated: January 1, 2026

1. Introduction

Welcome to f1111, Bangladesh's trusted online gaming and cricket betting platform. This Privacy Policy explains how f1111 ("we", "us", or "our") collects, processes, stores, and protects personal information provided by users ("you" or "your") when you access or use our website at https://f1111.one and any associated services.

By registering an account or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this policy, you must not use our platform. We encourage you to review this policy regularly, as we may update it from time to time to reflect changes in our practices or applicable laws.

2. Information We Collect

f1111 collects various categories of personal data to deliver a reliable, secure, and personalised gaming experience tailored to players in Bangladesh. The information we collect falls into three broad categories:

Identity and Contact Information

• Full name and date of birth (for age verification — players must be 21 years or older)
• Email address and mobile phone number
• Residential address, city (e.g. Dhaka, Chittagong, Sylhet, Khulna), and country of residence
• Government-issued identification documents submitted for KYC verification
• Profile photograph or selfie when required by our verification team

Financial and Transaction Information

• Payment method details including bKash mobile wallet numbers, Nagad account details, Rocket numbers, and Upay account information
• Deposit and withdrawal transaction history, including amounts in BDT (Bangladeshi Taka)
• Bonus and promotional redemption records, wagering activity, and account balance history

Technical and Usage Information

• IP address, browser type, operating system, device identifiers, and mobile network information
• Pages visited, session duration, click paths, and game interaction logs
• Cookies and similar tracking technologies as described in Section 4 below

3. How We Use Your Information

f1111 uses the personal information we collect for specific, legitimate purposes directly related to delivering and improving our gaming services to players across Bangladesh. We do not use your data for purposes that are incompatible with those described below:

• Account creation, identity verification (KYC), and age verification to ensure all players are 21 years or older
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment partners
• Providing customer support and responding to queries in English and Bangla, available 24/7 via our support team
• Sending account notifications, promotional offers, and service updates that you have opted into
• Fraud detection, responsible gaming monitoring, and compliance with applicable anti-money laundering obligations
• Improving platform performance, personalising game recommendations, and analysing usage trends to enhance user experience

4. Cookies and Tracking Technologies

f1111 uses cookies and similar technologies (such as local storage and session tokens) to ensure the platform functions correctly, to remember your preferences, and to analyse how you interact with our services. Cookies are small data files placed on your device when you visit our website. Some cookies are essential for the site to operate, while others help us improve the experience and deliver relevant content.

You may adjust cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit access to some features of the f1111 platform. We do not use cookies to track your activity on third-party websites or to build advertising profiles for sale to third parties.

5. Sharing of Your Information

f1111 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following limited circumstances, and only to the extent necessary:

• Service providers and technical partners who assist in operating the platform (e.g. payment processors, fraud prevention tools, server infrastructure providers) — all bound by strict confidentiality agreements
• Regulatory and law enforcement authorities, when required by applicable law or court order — we cooperate fully with lawful requests
• Anti-money laundering (AML) compliance bodies, where our legal obligations require disclosure of suspicious transaction activity
• Business successors in the event of a merger, acquisition, or asset transfer — in which case affected users will be notified in advance

In all cases, we require third parties who receive your data to handle it in accordance with applicable data protection standards. We will never share your information with advertisers, data brokers, or any party for commercial profiling without your explicit consent.

6. Payment Data and Security

f1111 takes the security of your financial data extremely seriously. All payment transactions — including deposits and withdrawals via bKash, Nagad, Rocket, and other local methods — are processed through encrypted, secure channels. We apply SSL encryption across all data transmissions on our platform, ensuring that sensitive information is protected in transit.

We do not store full payment card numbers or mobile banking PINs on our servers. Access to financial data is restricted to authorised personnel only, subject to strict internal access controls and audit logging. We conduct regular internal reviews to identify and address potential security vulnerabilities in our systems. While no platform can guarantee absolute security, f1111 is committed to maintaining industry-standard protections for all player accounts.

7. Data Retention

f1111 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. As a general rule, account data is retained for the duration of your active membership and for a defined period thereafter as required by applicable law.

If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, subject to any retention obligations under applicable law. Certain transactional records may be retained in anonymised form for fraud prevention and compliance purposes even after account closure.

8. Your Rights as a User

f1111 respects your rights over the personal data you share with us. Depending on your jurisdiction and applicable law, you may be entitled to the following:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may request correction of inaccurate or incomplete personal data
• Right to erasure — you may request deletion of your personal data, subject to legal retention obligations
• Right to object — you may object to processing of your data for marketing purposes at any time
• Right to data portability — you may request a structured, machine-readable copy of your personal data

To exercise any of these rights, please contact our support team at [email protected] (email address — not a clickable link). We will respond to verified requests within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can process them.

9. Age Restriction and Minor Protection

f1111 is a gaming platform strictly for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. During registration, all users are required to confirm their age and provide valid identification documents for KYC verification. We reserve the right to suspend or terminate any account where we have reasonable grounds to believe the account holder is under the age of 21.

If we discover that we have inadvertently collected data from a person under the age of 21, we will promptly delete that data and close the associated account. Parents or guardians who become aware that their child has provided personal data to f1111 without consent are encouraged to contact our support team immediately.

10. Changes to This Privacy Policy

f1111 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered users via email or through a prominent notice on the platform. The revised policy will take effect immediately upon publication on this page, and the "Last Updated" date at the top of this document will be revised accordingly.

Your continued use of the f1111 platform after any changes to this policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information. The current version of this policy supersedes all prior versions.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way f1111 handles your personal data, please contact our dedicated support team. We are available 24/7 in both English and Bangla, operating on Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] (plain text — not a clickable link) · Available 24/7 · Bangladesh Standard Time (BST, UTC+6)